The Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through industry self-regulation. In return, the BBB allows accredited businesses in good standing to use its trademarked logo in marketing materials.

Is BBB a government agency?

BBB Accredited Businesses support the mission and vision of BBB, and their dues and contributions allow BBB to offer its information and services to consumers at no charge. The Better Business Bureau is not affiliated with any governmental agency.

Is a BBB Complaint bad?

Failure to respond to a BBB complaint may have a negative impact on the BBB rating of any business, because being responsive to customer complaints is a core element of both BBB Accreditation Standards and BBB Reporting Standards.

What does BBB cost?

Better Business Bureau FTE RangeAnnual Fee1 - 6$5107 - 10$63911 - 20$84621 - 40$1,0615 more rows